Bug Tracking Software Market Outlook - 2026
The global bug tracking software market size is expected to reach $601.64 million by 2026 from $218.22 million in 2018, growing at a CAGR of 13.60% from 2019 to 2026. A bug is a consequence or error occurred due to the fault in coding of a program. Bug tracking software, also known as defect tracking software, is a tool that captures, reports, and manages data on bugs which occur in software. This software market enables defect tracking, backlog management, issue tracking, task management, ticket management, and workflow management. A number of SMEs are adopting cloud-based project management software; hence, these companies are integrating bug tracking software with project management software, which in turn is projected to boost the bug tracking software market growth.
Increase in investment on testing processes, surge in need to deliver bug-free software within short turnaround time and rise in adoption of automation in software development are the major factors that drive the growth of the global market. In addition, upsurge in adoption of artificial intelligence, and integration of machine learning solution in bug tracking software are anticipated to offer significant opportunities which will increase the overall bug tracking software market size.
North America dominated the overall bug tracking software market share in 2018, due to early adoption of digitalization in software development, major presence of bug tracking market vendors and increasing adoption of automation in testing environment in this region. In addition, upsurge in adoption of cloud-based project management software in various organizations is further fueling the growth of this segment.
According to deployment segment, the cloud segment accounted for the highest bug tracking software market share with revenue of $127.42 million in 2018. This is attributed to rise in adoption of cloud technology, due to its cheaper economical cost, hassle-free software updates & maintenance, and to avoid high investment required for on-premise software installation. Cloud-based bug tracking software vendors allow users to use the software by offering various plans that suit their business needs. In addition, due to development of IT infrastructure and increase in demand for mobility, the adoption of cloud-based bug tracking software is expected to grow significantly in the near future.
The report focuses on the growth prospects, restraints, and bug tracking software market trends. The study provides Porter’s five forces analysis of bug tracking software to understand the impact of various factors such as bargaining power of suppliers, competitive rivalry, threat of new entrants, threat of substitutes, and bargaining power of buyers on the market growth.
Segment review
The global bug tracking software market is segmented based on deployment, organization size, industry vertical, and region. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The key players operating in the global bug tracking software market analysis include Airbrake, Atlassian (JIRA), Axosoft, Bugsnag Inc., IBM, Inflectra Corporation, JetBrains, Nulab (backlog), Raygun, and Zoho Corporation.
Top impacting factors
Increase in need for bug-free software development in shortest turnaround time and rise in spending on software testing process are expected to drive the growth of the bug tracking software market. However, availability of free bug tracking software is expected to restrict the growth of this market.
Increase in need for bug-free software development in shortest turnaround time
According to the Pareto principle, which is also known as the 80/20 rule, 80% of the effects come from 20% of the causes. Thus, bugs are that 20% of the causes, which create 80% of the bottlenecks in the accomplishment of a project. Thus, to prevent losses occurring due the bugs in software and avoid disappointing customers, fixing the bugs is necessary for successful completion of the software development projects within shortest turnaround time. Thus, organizations face the need to use the software designed for the tasks such as reporting when the bug was found, bug severity, priority, exact reproduction steps, who fixed it, as well as searching & tagging mechanisms to simplify finding a bug. Bug tracking tools assist programmers, project managers, and customer service & existing users to use these tools to figure out if the defect is known, status of scheduling its fixation, to find out about rising known issues & incoming unknown ones. In addition, this software can also help with the workflow, since bugs can be assigned to programmers, then to testers to recheck, subsequently marked to be deployed, and after the release, marked as deployed. Thus, increase in need to deliver bug-free software in shortest turnaround time is primarily driving the growth of global bug tracking software market.
Rise in spending on software testing process
Bug tracking software is an integral part of the software testing process. Software testing expenditure is justified by comparing the profits accrued with the cost. The profits could be in terms of quality measurement and earlier detection of bugs or failure prevention, which can be done using automated testing and bug tracking software which is driving the bug tracking software market. Actual software testing costs usually lies between 15% and 25% of the total project cost, even though many testing managers consider that the software testing costs are much higher as they mistakenly treat all project expenditure after programming as a testing cost. Furthermore, surge in adoption of DevOps technology and digital transformation in terms of modernizing IT infrastructure in organizations are anticipated to increase the investment by organizations in software testing. For instance, according to a survey released by Sauce Labs’, 45% of respondents plan to increase their expenditure on testing automation. Thus, upsurge in spending on software testing processes is driving the growth of glitch tracking software market.
Availability of free & open-source bug tracking software
Several free and open-source bug tracking software are offered by various companies such as Bugzilla, MantisBT, and Trac. Moreover, many of the small organizations prefer using free versions of bug tracking software due to budget constraints. In addition, the requirements of the small- and medium-sized enterprises for tracking defects are not complex, thus the functionalities offered by free or open-source bug tracking software are enough for such companies. Thus, availability of free & open-source bug tracking software is expected to impede the growth of bug tracking software market.
Key Benefits:
- This study presents the analytical depiction of the bug tracking software industry along with the current trends and market forecast to determine the imminent investment pockets.
- The report presents information related to key drivers, restraints, and bug tracking software market opportunity.
- The market is quantitatively analyzed from 2018 to 2026 to highlight the financial competency of the industry.
- This report also provides the global market forecast.
- Porter’s five forces analysis illustrates the potency of buyers & suppliers in the bug tracking software market.
Bug Tracking Software Market Report Highlights
| Aspects | Details |
 By DEPLOYMENT |
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 By Organization Size |
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 By Industry Vertical |
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 By Region |
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 Key Market Players | IBM CORPORATION, ATLASSIAN, NULAB, JETBRAINS, AXOSOFT, RAYGUN, ZOHO CORPORATION, BUGSNAG INC, INFLECTRA CORPORATION, AIRBRAKE |
Analyst Review
A bug is an error or defect in a computer program, which results in incorrect outcome of the program. Bug tracking is the process of catching, reporting, and managing information regarding bugs in a program or software.
The global bug tracking software market is projected to witness moderate growth. The Asia-Pacific region is projected to witness highest growth due to generation of massive volume of software coding and development of the IT sector & software developing companies in this region. The global bug tracking software market is projected to grow at a CAGR of 13.6% from 2019 to 2026, owing to need for delivering software with minimal bugs, which will not create any unnecessary havocs. Moreover, surge in adoption of cloud technology in software development landscapes is anticipated to boost the market growth during the forecast period.
Using bug tracking software, organizations can manage errors occurred in code of software programs, assign priority for those bugs, facilitate the bugs to be handled according to their priority, and obtain the trends related to bugs through analytics. This is required especially in case of complex software development processes.
The growth of the global bug tracking software market is primarily driven by the factors such as increase in implementation of automation in software development; rise in adoption of devOps, Scrum, and Kanban methodologies; and surge in expenditure on software testing by enterprises.
Furthermore, the market is witnessing the trends such as using artificial intelligence technologies in bug tracking software solutions to enhance the software features and integration of machine learning to offer intelligent error tracking functions. This integration of machine learning and analytics are emerging technologies that are expected to positively impact the growth of the bug tracking software market. In addition, rise in penetration of broadband connections in small & medium-sized enterprises is anticipated to boost the growth of the market during the forecast period. Furthermore, integration of bug tracking software with project management software is expected to gain traction in large enterprises that can offer lucrative growth opportunities for this market.
The key players profiled in the report include Airbrake, Atlassian (JIRA), Axosoft, Bugsnag Inc., IBM, Inflectra Corporation, JetBrains, Nulab (backlog), Raygun, and Zoho Corporation. The key market players have adopted various strategies such as acquisition or strategic alliance with start-ups and well-established players to expand their market presence and enhance their product portfolio.
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