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2021

Insurance Analytics Market

Insurance Analytics Market Size, Share, Competitive Landscape and Trend Analysis Report, by Component, Deployment Type, Enterprise Size, Application, End User : Global Opportunity Analysis and Industry Forecast, 2020-2027

BI : IT in BFSI

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Author's: Aarti Goswami| Vaibhav Modi | Onkar Sumant
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Insurance Analytics Market Outlook - 2027

The global insurance analytics market size was valued at $7.91 billion in 2019, and is projected to reach $ 22.45 billion by 2027, growing at a CAGR of 14.2% from 2020 to 2027. 

Insurance analytics is widely used for controlling risk in underwriting, pricing, rating, claims, marketing, and reserving in the insurance sector. In addition, this analytic solution helps insurance companies to manage risks & offer better insurance contracts in fields such as health, life, and property or casualty. Furthermore, the key role of this insurance analytics is to reduce costs, optimize customer relationship processes and use predictive analytics in insurance models to create reliable reports across several product lines. 

Insurance-Analytics-Market-2020-2027

With growth in competition in the insurance sector, demand for analytics solutions is on the rise to sustain in stiff competition across the global market. In addition, surge in requirement & implementation of advance technologies to provide integrated & value-added services to customers and reduce operational cost, therefore, propels the insurance analytics market growth.

Insurance Analytics Market
By Component
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Service segment will grow at a highest CAGR of 15.5% during 2020 - 2027

However, stringent government regulations and security & data privacy concerns are some of the factors that limit the market growth. Furthermore, developing economies offer significant opportunities for insurance analytics solution providers to expand & develop their offerings, especially among emerging economies such as Australia, China, India, Singapore, and South Korea. In addition, increase in fraudulent activities are expected to boost demand for insurance analytics solutions in the upcoming years.

The service segment is projected to maintain its dominance during insurance analytics market forecast period. This is attributed to the fact that insurance analytics covers wide range of services such as claims analytics services, subrogation analytics, and fraud & customer analytics services. In addition, these services help insurance agents can identify actual perils covered in insurance, promotes cross-selling & upselling, which leads to more sales. 

Insurance Analytics Market
By Deployment Model
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Cloud is projected as one of the fastest growing segments.

The report focuses on growth prospects, restraints, and trends of the insurance analytics market analysis. The study provides Porter’s five forces analysis to understand the impact of various factors such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers on the insurance analytics market.

Segment Review

The insurance analytics market is segmented on the basis of component, deployment type, enterprise size, application, end user, and region. On the basis of component, the market is bifurcated into solution and service. In terms of deployment type, it is divided into on-premises and cloud. On the basis of enterprise size, it is segmented into large enterprises and small & medium enterprises (SMEs).

By application, it is segmented into claims management, risk management, customer management, sales & marketing, and others. Based on end user, the market is segmented into insurance companies, government agencies, and third-party administrators, brokers & consultancies. Region wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Insurance Analytics Market
By Enterprise Size
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Large Enterprises accounted for the largest market share in 2019.

Competitive Analysis 

The report analyses the profiles of key players operating in the market include Applied Systems, IBM Corp., Microsoft, Open Text Corporation, Oracle, Pegasystems Inc., salesforce.com inc., SAP SE, SAS Institute Inc., and Vertafore, Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the insurance analytics industry.

COVID-19 Impact Analysis

COVID-19 pandemic has a significant impact on the insurance analytics market, owing to increase in use and adoption of advance technologies to provide digitalized services globally. Moreover, for Property and Casualty (P&C) & life insurance industries, it has become a challenge to be prepared for excess morbidity & mortality during the pandemic situation. Therefore, with understanding the potential impacts & need for advance analytical solutions, insurers have largely adopted & implemented insurance analytics solutions globally. This, in turn, has become one of the major growth factors for the insurance analytics market during the global health crisis. 

Insurance Analytics Market
By Application
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Risk Management is projected as one of the most lucrative segments.

Top Impacting Factors

Increase in Adoption of Advance Technologies

Insurance industry has become a fastest adopter of technologies such as cloud computing, application programming interfaces (APIs), data analytics, artificial intelligence, robotic process automation (RPA), chatbots, and machine learning. In addition, firms operating in this industry are inclined toward integrated customization services, which has increased adoption of insurance analytics solutions across the globe. 

Moreover, significant requirement & implementation of advance technologies and providing integrated & value-added services to customers promoting adoption of technologies. Therefore, increased implementation of technologies to reduce operational cost and provide convenience & efficiency services drive the insurance analytics market growth.

Insurance Analytics Market
By End User
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Insurance Companies accounted for the largest market share in 2019.

Stringent Government Regulations 

Various laws set different standards & regulations across different jurisdictions with an increased unified approach taken by financial centers toward regulation. Regulators continue to refine existing regulations & imposes stringent regulatory actions with a higher level of accountability & enforcement, which hinders the insurance analytics market growth. In addition, with focus on data privacy & increases in pandemic-related digital customer engagement, governments tend to execute regulations & insurers to increase focus on data governance significantly. This, as a result is the major factor that hampers the market growth. 

Surge in Fraudulent Activities 

Padding, inflating claims, staging accidents, misrepresenting facts on an insurance application, submitting claims for injuries or damage that never occurred are some of the major frauds occur in the insurance sector. In addition, frauds such as internal fraud, rate evasion, underwriting fraud, claims fraud, and cybersecurity fraud are committed at different points in transaction by applicants, policyholders, third-party claimants, and professionals providing services to claimants. 

Therefore, with rapid growth in fraudulent activities, companies providing insurance solutions are expected to adopt insurance analytics solutions in upcoming years. For instance, in 2018, the Coalition Against Insurance Fraud, in partnership with SAS Institute Inc. projected that about 10% of property-casualty insurance losses & loss adjustment expenses by $34 billion a year. This, as a result is expected to boost demand for insurance analytics in the market.

Insurance Analytics Market
By Region
2027
North America 
Europe
Asia-Pacific
LAMEA

Asia-Pacific would exhibit the highest CAGR of 15.9% during 2020-2027.

Key Benefits For Stakeholders 

  • The study provides in-depth global insurance analytics market analysis along with current & future trends to illustrate imminent investment pockets.
  • Information about key drivers, restrains, and opportunities and their impact analysis on the market size are provided in the report.
  • Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the insurance analytics industry.
  • An extensive analysis of the key segments of the industry helps to understand the global insurance analytics market trends.
  • The quantitative analysis of the global insurance analytics market share from 2020 to 2027 is provided to determine the market potential.

Insurance Analytics Market Report Highlights

Aspects Details
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By COMPONENT
  • Solution
  • Service
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By DEPLOYMENT MODEL
  • On-premises
  • Cloud
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By ENTERPRISE SIZE
  • Large Enterprises
  • Small & Medium Enterprises (SMEs)
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By APPLICATION
  • Claims Management
  • Risk Management
  • Customer Management
  • Sales & Marketing
  • Others
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By END USER
  • Insurance Companies
  • Government Agencies
  • Third-party Administrators, Brokers & Consultancies
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By Region
  • North America  (US, Canada)
  • Europe  (UK, Germany, France, Italy, Spain, Netherlands, rest of Europe)
  • Asia-Pacific  (China, India, Japan, South Korea, Australia, rest of Asia-Pacific)
  • LAMEA  (Latin America, Middle East, Africa)
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Key Market Players

Vertafore, Inc., Pegasystems Inc., SAP SE, MICROSOFT, Oracle, salesforce.com inc., SAS Institute Inc., Applied Systems, Open Text Corporation, INTERNATIONAL BUSINESS MACHINES CORPORATION

Analyst Review

With becoming a data-driven industry, companies operating in the insurance sector are continuing to adopt, implement, and invest in advance analytical technologies, which has become a major trend in the market. Owing to COVID-19 outbreak, government mandated lockdowns & business shutdowns have caused serious disruptions in value chain of businesses. Therefore, insurance companies have changed their business model and are switching toward completely online mode of channels. Therefore, these are some of the fluctuating trends among insurance companies & insurance analytics solution providers during the pandemic situation. However, a considerable number of companies perceive that they have minimum insurance analytics solution exposure. This scenario is changing and 2019 has witnessed an increase in sale of insurance analytics solution, owing to rise in adoption of advance technologies  and increase in competition in the insurance sector during the forecast period.

The insurance analytics market is fragmented with the presence of regional vendors such as salesforce.com inc., Applied Systems, IBM Corp., and Microsoft. North America and Europe dominated the insurance analytics market, in terms of revenue in 2019, and are expected to retain their dominance during the forecast period. However, Asia-Pacific is expected to experience significant growth in the future, owing to emerging economies, increase in government support toward adoption & investment in advance insurance technologies to promote industry growth in the region. Furthermore, the insurance analytics market is particularly brisk in countries, such as India, Australia, China, Japan, Indonesia, and Singapore, with high GDP growth and rise in per capita income. Some of the key players profiled in the report include Open Text Corporation, Oracle, Pegasystems Inc., SAP SE, SAS Institute Inc., and Vertafore, Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

Author Name(s) : Aarti Goswami| Vaibhav Modi | Onkar Sumant
Frequently Asked Questions?

The Insurance Analytics Market is estimated to grow at a CAGR of 14.2% from 2020 to 2027.

The Insurance Analytics Market is projected to reach $22.45 billion by 2027.

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Factors such as surge in requirement & implementation of advance technologies to provide integrated & value-added services to customers and reduce operational cost drives the growth of the Insurance Analytics market

The key players profiled in the report include Applied Systems, IBM Corp., Microsoft, Open Text Corporation, Oracle, Pegasystems Inc., salesforce.com inc., SAP SE, SAS Institute Inc., and Vertafore, Inc, and many more.

On the basis of top growing big corporations, we select top 10 players.

The Insurance Analytics Market is segmented on the basis of component, deployment type, enterprise size, application, end user, and region.

The key growth strategies of Insurance Analytics market players include product portfolio expansion, mergers & acquisitions, agreements, geographical expansion, and collaborations.

On-premises Segment holds a dominant position throughout the forecast period.

Service segment will grow at a highest CAGR of 15.5% during 2020 - 2027

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Insurance Analytics Market

Global Opportunity Analysis and Industry Forecast, 2020-2027