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2020

Neo and Challenger Bank Market

Neo and Challenger Bank Market Size, Share, Competitive Landscape and Trend Analysis Report, by Service Type and End User : Global Opportunity Analysis and Industry Forecast, 2020-2027

BI : Banking

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Author's: Aarti Goswami| Pramod Borasi| Vineet Kumar | Onkar Sumant
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Neo and Challenger Bank Market Insights, 2027

The global neo and challenger bank market size was valued at $20.4 billion in 2019, and is projected to reach $471.0 billion by 2027, registering a CAGR of 48.1% from 2020 to 2027. 

Neobanks are digital-only banks that operate without physical branches, relying on a partnered bank license to offer services like payments, remittances, lending, checking and savings accounts, insurance, and mortgages through mobile apps. Their mobile-first model provides convenience and accessibility for customers, allowing them to manage finances anytime and anywhere. In addition to traditional banking services, neobanks offer value-added tools like automated accounting, expense tracking, and payroll management, especially for small and medium businesses. By focusing on digital solutions and simplified financial management, neobanks cater to tech-savvy individuals and growing businesses, offering a cost-effective and efficient alternative to traditional banks.

Neo and Challenger Bank Market Insights 2020-2027

Challenger banks are established firms and operate with a full banking license in the market. These banks provide services such as lending, investments & savings accounts, checking & merchant accounts, mobile banking, credit cards, mobile banking, and others (retirement savings, insurance products, and buying & selling of cryptocurrency). These banks are continuously challenging over existing traditional banks, by innovating & integrating several technologies in their product offerings in the neo and challenger bank industry.

Together, neo and challenger banks have entered in the banking industry with advance features, real-time services and client-centric products & services posing challenges for the existing traditional banks in the market.

Higher interest rates offered to customers over traditional banks, government & regulatory supports toward banking operations, and better convenience provided via mobile applications are major driving factors of the market.  

However, acquiring customers online and profitability for these start-up banks limit the market growth.  

Moreover, the neo and challenger bank market is expected to have lucrative opportunities such as to expand their business by strengthening online offerings to unbanked population in the emerging economies. In addition, business expansion, development of existing banking portfolio, bundling the product offerings and provide customized solutions are remaining some other focus areas for these Fintech banks in the upcoming years. 

The neo and challenger bank market offers several opportunities for growth and innovation for new players in the market. The increase in the adoption of digital-first models, has led to rise in the development of customer-centric innovations, leveraging AI and advanced technologies to provide personalized financial services that drive customer engagement and loyalty. In addition, the surge in the financial inclusion provides affordable, accessible banking solutions to underserved populations, particularly in regions with limited access to traditional banking infrastructure. This is expected to offer remunerative opportunities for the growth of the neo and challenger bank market. 

Furthermore, the upsurge in the expansion of these banks cross-border has led to increase in the demand for digital financial solutions in international markets like Europe, Asia, and Latin America. In addition, the rise in partnerships with traditional financial institutions further open doors to offer a broader range of services, such as lending, insurance, and investments. The increase in sustainability creates significant neo and challenger banks opportunity to capitalize on the rising interest in environmentally friendly banking options. The changing regulatory framework provides these banks with the ability to influence industry standards while ensuring compliance. These elements set the stage for continued growth and success for neo and challenger banks. This is expected to offer lucrative opportunities for the growth of the neo and challenger bank market. 

Neo and Challenger Bank Market
By Service Type
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Loans are projected as one of the most lucrative segments.

Market Trends Insights 

The neo and challenger bank market is evolving rapidly, with several key trends shaping its future. One of the prominent trends is the increase in the adoption of digital-only banking services, driven by technological advancements and regulatory changes. These banks, which operate primarily online without traditional physical branches, are experiencing rapid growth.  In addition, there is rise on focus on technological innovations, such as the integration of artificial intelligence (AI) and machine learning, which enables personalized financial services, enhance customer experiences, and improve security for growth of virtual banking. This is expected to accelerate the neo and challenger market growth. 

Another notable trend in the neo and challenger bank market is the consolidation of smaller banks, as they merge to compete with larger financial institutions. In addition, the surge in the adoption of digital banking services in countries like China, India, and Australia is another key trend. As this market continues to expand, neo and challenger banks need to innovate continuously and navigate the complex regulatory landscape to maintain their competitive edge in a rapidly changing environment. This is expected to drive the growth of the neo and challenger bank market trends during the forecast periods. 

The neo and challenger bank market is segmented on the basis of service type, end user, and region. In terms of service type, it is classified into loans, mobile banking, checking & savings account, payment & money transfer, and others.  By end user, it is bifurcated into business and personal. Region-wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA. 

For instance, in July 15, 2024, The Nordic region, including Denmark, Finland, Iceland, Norway, and Sweden, emerged as a hub for FinTech innovation, especially in neobanking. Neobanks leveraged technology to offer cost-effective and convenient mobile and online banking services. The Nordic FinTech market was projected to reach $8 billion by 2025, with neobanks driving this growth by providing personalized and user-friendly banking experiences. 

Competitive Analysis 

The key players profiled in the global neo and challenger bank market analysis are Atom Bank plc, Fidor Solutions AG, Monzo Bank Limited, Movencorp, Inc., MYbank, Number26 GmbH, Simple Finance Technology Corporation, Tandem Bank, UBank limited, and WeBank. These key players have adopted various strategies, such as product portfolio expansion, mergers & acquisitions, agreements, geographical expansion, and collaborations, to increase their market penetration and strengthen their foothold in the neo and challenger bank market

Technology Insights 

The neo and challenger banks market has experienced remarkable growth in recent years, fueled by advancements in digital banking technology and evolving consumer preferences. Neo banks operate entirely online, providing banking services through mobile applications without requiring physical branches. It prioritizes delivering smooth, user-friendly experiences, often offering lower fees, greater transparency, and more tailored services compared to conventional banks. However, challenger banks are primarily digital but may still possess a limited physical presence or collaborate with traditional banks. Both types of banks serve a tech-savvy, mobile-oriented clientele that values convenience and innovative financial products, including instant payments, budgeting tools, and savings plans. This sector is intensely competitive, with companies like Revolut, Monzo, and Chime at the forefront. The increase in the desire for quick, efficient, and transparent banking solutions is likely to further accelerate the growth of neo and challenger banks in the upcoming years. 

Recent Developments in the Market 

  • On February 17, 2025, Mashreq's Business Banking collaborated with NEO PAY to launch a PoS lending solution for SME merchants in the UAE. This initiative aimed to meet merchants' payment processing and funding needs, supporting SMEs in their growth and competitiveness. 

  • On November 11, 2024, Neo Financial raised CAD $360 million in a Series D round, with CAD $110M in equity and CAD $250M in debt. Investors included Tobi Lütke (Shopify), Stewart Butterfield (Slack), David Baszucki (Roblox), and Mike Wessinger (PointClickCare), along with existing investors like Valar Ventures. This highlighted Neo's growth and mission to improve Canadians' financial experiences. Tobi Lütke and Stewart Butterfield praised Neo's world-class products and human-centered solutions. 

  • On September 2, 2024, Saudi National Bank (SNB) launched NEO, a new mobile banking brand in Saudi Arabia. NEO offered a multi-currency debit card, rewards program, and additional services like cinema and hotel bookings. The app's digital front-end was powered by Backbase. SNB, formerly the National Commercial Bank, merged with Samba Financial Group in 2021 to form the new entity. 

  • On August 6, 2024, UK-based neobank Ampere partnered with Mastercard to offer card-to-card payments for SME customers, facilitating conversions in over 60 currencies faster and cheaper than traditional systems. Founded in 2022, Ampere provides business banking services to start-ups and SMEs in the UK and EU. Commercial director Kris Krupecki highlighted that this feature would help SMEs grow through cross-border transactions. Ampere also formed partnerships with YouLend, Cubefunder, Iwoca, and Access Financial Services to expand its services. 

The report focuses on growth prospects, restraints, and trends of the neo and challenger bank market outlook. The study provides Porter’s five forces analysis to understand the impact of various factors, such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers, in the neo and challenger bank market. 

Neo and Challenger Bank Market
By End User
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Business is projected as one of the most lucrative segments.

Key benefits for stakeholders 

  • The study provides an in-depth analysis of the global neo and challenger bank market along with the current & future trends to elucidate the imminent investment pockets. 

  • Information about key drivers, restrains, and opportunities and their impact analysis on the market size is provided in the report. 

  • Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry. 

  • The quantitative analysis of the global neo and challenger bank market from 2020 to 2027 is provided to determine the market potential. 

  • The neo and challenger bank market report includes the analysis of the regional as well as global neo and challenger bank trends, key players, market segments, application areas, and physical security market growth strategies. 

Neo and Challenger Bank Market Report Highlights

Aspects Details
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By Service Type
  • Loans
  • Mobile Banking
  • Checking & Savings Account
  • Payment & Money Transfer
  • Others
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By End User
  • Business
  • Personal
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By Region
  • North America  (US, Canada)
  • Europe  (UK, Germany, France, Italy, Spain, Netherlands, Nordic Countries, .Rest of Europe)
  • Asia-Pacific  (China, Japan, South Korea, India, Australia, Singapore, Rest of Asia-Pacific)
  • LAMEA  (Latin America, Middle East, Africa)
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Key Market Players

Monzo Bank Limited, Fidor Solutions AG, Tandem Bank, Simple Finance Technology Corporation, Number26 GmbH, UBank Limited, Atom Bank plc, WeBank, MYbank, Movencorp Inc.

Analyst Review

The neo and challenger bank market is at its nascent stage, however, it haswitnessed a steady growth since its inception in the banking industry. Neo and challenger banks started a concept to disrupt the financial services industry and restore confidence of customerspost financial crisis, thus providing required financial capital to the underbanked consumers and underserved small & medium-sized enterprises(SMEs) globally. Banking regulators and other financial authorities have a favorable stance on approvals for neo and challengerbanks in the market. The market has observed an influx of digital neo and challenger banks, addressing consumer needs & demand for virtual banking offerings. The proliferation of FinTech startups are higher in Europe compared to the U.S., owingto hassle-free regulations and policies. These digital challengers offer services such ascurrent account, savings account, and mortgages via web or mobile interface, thus reducing their costs (labor and administration), which are then passed on to end consumers. With increase in number of neo and challenger banks in the market, lenders have become ambitious to meet the demand of end users. To achieve these targets, lenders need tocompete on rate or loosen criteria, making it easier for businesses to borrow funds in the market. However,many traditional banks are still not prepared for the same, thus the neo and challenger banks market is expected to grow during the forecast period. 

The neo and challenger bankmarket is consolidated with the presence of key vendors such as Atom Bank plc, Monzo Bank Limited, and Number26 GmbH. Europe dominated the neo and challenger bank market in 2019,and is expected to maintain this trend during the forecast period. However, Asia-Pacific is expected to exhibit fastest growth in the near future,owing to emerging economies such as Australia, Hong Kong, China, India, Singapore, and South Korea.Some of the key players profiled in the report include Fidor Solutions AG, Movencorp, Inc., MYbank, Simple Finance Technology Corporation, Tandem Bank, UBank limited, and WeBank. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
 

Author Name(s) : Aarti Goswami| Pramod Borasi| Vineet Kumar | Onkar Sumant
Frequently Asked Questions?

The market share is 50.6% from 2016 to 2020.

Convenience offerings of banking services to businesses and better interest rates over traditonal banks, approvals and granting of banking licenses by financial authorities are driving the neo and challenger bank market growth.

To get the latest version of Neo and Challenger Bank Market Report.

The potential customers of neo and challenger bank market are individuals, corporates, businesses, and others.

Atom Bank Plc, Movencorp Inc., Simple Finance Technology Corporation , Fidor Bank AG, and Number26 GmbHare the leading players in neo and challenger bank market.

On the basis of top growing big corporations, we select top 10 players.

Europe and Asia-Pacific will provide more business opportunities for neo and challenger bank market in future.

The key growth strategies of neo and challenger bank market players are partnership, product launch, and aquisition.

The neo and challenger bank market is expected to reach $50.2 million by 2020

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Neo and Challenger Bank Market

Global Opportunity Analysis and Industry Forecast, 2020-2027