Remote desktop software refers to a feature that enables a personal computer to remotely access and run other systems. In addition to mirroring the display of the computer being accessed, the software allows users to control and administrate by using the mouse and keyboard inputs. Remote desktops software bolsters in establishing interaction between computers, enabling users to solve several issues remotely. When given access to an expert, the software malfunctioning issues can be resolved by eliminating the need for an in-person investigation.
While IT and telecommunications sectors have always relied on computers for their day-to-day operations, in the recent past year, internet and computers have penetrated other industries such as manufacturing plants, automobiles, food & beverages, and healthcare. This is anticipated to further boost the adoption of software solutions, including remote desktop software.
COVID-19 Scenario Analysis:
- The unforeseen outbreak of COVID-19 has led to a paradigm shift in the working culture across all the industries globally. On this premise, organizations opt for remote working and work-from-home models to keep operations intact.
- Numerous organizations, including Google, Salesforce, and Tata Consultancy Services (TCS) in the worst-hit nations such as the U.S. and India announced long-term WFH policies and are reshaping their working models to ensure the business performances are unhindered. This is expected to bestow a lucrative revenue opportunity to the remote desktop software market.
- During the COVID-19 pandemic, remote desktop software has become an integral part of the IT and support departments across organizations to swiftly resolve issues in devices of employees by mirroring and controlling them remotely.
- Furthermore, the availability of advanced features such as multi-factor authentication, screen-recording, communication tools, and the ability to access computers that are switched off boost in resolving complex issues and maintaining smooth workflow.
- Leveraging the demand, service providers develop software compatible with different operating systems and enhanced data transfer capabilities to make their software an ideal virtual workspace. Likewise, market players work on flexible service models, such as subscription or one-time purchase, to build and retain the consumer base.
Top Impacting Factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis
Over the years, backed by numerous technological advancements, computers have become highly affordable and are no longer limited to high-end applications. On these lines, the healthcare industry has witnessed remarkable changes in the way data management and other services are provided. Ascribed to stringent government monitoring of patient records and data, healthcare organizations have adopted the electronic health records (ECR) accessed using cloud computing solutions. This subsequently creates enormous revenue opportunities for providers of remote desktop software.
Remote desktop software aids both patients and medical professionals in viewing and updating data such as insurance information, test results, patient records, and billing information. Since computing technologies minimize the possibility of human error, healthcare institutions are upgrading to IT, thereby giving a boost to the remote desktop software market. The increase in investments to install cloud-based solutions and services to enhance patient experience with respect to billing and payment process are expected to drive the demand for remote desktop software.
Similarly, the availability of a multitude of software with diverse features makes it ideal for adoption in different end-use industries for on- and off-site applications. Moreover, having an advanced IT infrastructure in place has been identified as a crucial growth and branding strategy adopted by healthcare organizations and this, in turn, transmutes into revenue to the remote desktop market.
Remote desktop services use a virtual private network (VPN) to establish secure and encrypted connections and provide remote access to the employees of the organization. Large scale organizations have workspace intranet for the same purpose. However, the safety and privacy of using VPN have always been a subject of debate.
Although VPNs are proven efficient in providing access to internal employees, their safety remains a question with respect to identifying, controlling, and auditing third-party vendors. This is likely to challenge the adoption of remote desktop services as organizations with the resources focus on developing their solutions instead of depending on third-party software solutions.
Likewise, any person with credentials can access any device that is connected to the same network using remote desktop software. Although, desktop mirroring is useful for desktop support and helpdesk applications, they do not have the necessary security and functionality required for complex enterprise remote support such as server or application maintenance. These factors continue to challenge the adoption of remote desktop software globally.
Key Benefits of Report:
- This study presents the analytical depiction of the industry along with the current trends and future estimations to determine the imminent investment pockets.
- The report presents information related to key drivers, restraints, and opportunities along with detailed analysis of the remote desktop software market share.
- The current market is quantitatively analyzed to highlight the remote desktop software market growth scenario.
- The report provides a detailed market analysis based on competitive intensity and how the competition will take shape in the coming years.
Questions Answered in Remote Desktop Software Market Report:
- Which are the leading market players active in the remote desktop software market?
- What would be the detailed impact of COVID-19 on the market?
- What current trends would influence the remote desktop software market in the next few years?
- What are the driving factors, restraints, and opportunities in the remote desktop software market?
- What are the projections for the future that would help in taking further strategic steps?
Remote Desktop Software Market Report Highlights
| Aspects | Details |
 By Deployment Type |
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 By Enterprise Size |
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 By Industry Vertical |
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 By Region |
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 Key Market Players | Splashtop Inc., Zoho Assist, TeamViewer, LogMeIn, Inc., BeyondTrust Corporation, ConnectWise, Goverlan, Inc., ISL Online, AnyDesk, Techinline, Microsoft Corporation, RealVNC Limited |
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